Returns & Exchanges
At Petit Moi, we want you to be completely in love with your purchase, which is why we offer a seamless 14-day return and exchange window for all unworn items in their original packaging. Whether the fit isn't quite right or you've changed your mind, our team is here to ensure your shopping experience remains effortless.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original condition with all tags attached inside the original shipping box or a secure mailer of your choice.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
